Refund policy

REFUND & RETURNS POLICY

60-day guarantee on your first purchase

Your first purchase of any RawBorn product is covered by a 60-day money-back guarantee. This applies to the first purchase of each specific product and is limited to one refund per product type, per customer.

30-day guarantee on all other purchases

All subsequent purchases, including subscription rebills, are covered by a 30-day money-back guarantee.

Cancellations

Orders that have already been dispatched cannot be cancelled. Once you have received your order, you may request a return following the process below.

Returns

To request a return, email help@tryrawborn.com within your guarantee window. Return shipping costs are the responsibility of the customer.

Exchanges

To request an exchange, email help@tryrawborn.com. Items must be unopened, sealed and unused to be eligible for exchange.

How to reach us

For all refund, return and exchange requests: help@tryrawborn.com

RawBorn is operated by CLICKHUB LLC, 8206 Louisiana Blvd NE, Albuquerque, New Mexico 87113, United States.